A structured certification programme built directly on your platform data.
Aligned to the behaviours that move fill rates, for both candidate and client journeys.
Training modules across perm and contract
Key recruitment questions covered in full
Learnings and coaching points in total
Quiz pass mark, no partial credit
Built for the perm hiring journey.
Modules
Key questions
Learnings & coaching points
Built for the temp and contract journey.
Modules
Key questions
Learnings & coaching points
How the Academy works
A certification programme structured around real platform data, not generic training content.
Certification Pathways
Certifications are differentiated by perm and contract, covering both candidate and client journeys across the full hiring process and post placement, measuring consultant skills and quality of service at every stage.
Training Modules
Perm includes 11 modules and contract 12, each aligned to the five key questions consultants are reviewed against at every stage of the hiring process, 55 perm questions and 60 contract questions in total.
Key Learnings
Each module contains 15 key learnings broken down into action points that consultants implement into their process, 575 learnings and coaching points across the full programme.
Quizzes
Each module ends with a 15 question quiz requiring 100% to pass. If failed, consultants simply redo the questions they got wrong.
PDF Certificates
Consultants receive a uniquely referenced, downloadable certificate on completion, which can also be used externally as a business development tool.
Recertification
Certificates are valid for six months and recertification is question level, so consultants only redo the specific areas where scores have dropped.
Performance Tracking
The platform tracks post training job outcomes across the next 5, 10, and 15 reviews so managers can see real score improvement and any impact on fill rates.
Manager Dashboards
Managers have full visibility of modules in progress, quiz results, certifications, and upcoming recertifications in one place.
Rookie Cohort
Agencies can compare current rookie cohorts to previous ones, benchmark against the platform, and track progress by stage, with multi region visibility.
See the Academy on your own platform data.
Speak to our team about bringing certified, data led training to your consultants.
Get in touchAcademy frequently asked questions
What agencies most often ask before bringing certified, data-led training to their consultants.
How many training modules does the Academy include?
23 modules in total, split across permanent recruitment (11 modules) and temp/contract recruitment (12 modules), covering both candidate and client journeys across the full hiring process and post placement.
What is each module based on?
Every module is aligned to the five key questions consultants are reviewed against at each stage of the hiring process, 55 perm questions and 60 contract questions in total, with 575 learnings and coaching points across the full programme.
How is a module marked as complete?
Each module ends with a 15-question quiz requiring 100% to pass, with no partial credit. If a consultant fails, they simply redo the questions they got wrong rather than the entire module.
Is completing the quiz enough to be certified?
No. Managers confirm not just that a module is complete, but that the consultant has genuinely implemented the key action points into their day-to-day process, so certification reflects real capability rather than completion alone.
How long does Academy certification last?
Certificates are valid for six months. Recertification is question level, so consultants only redo the specific areas where their scores have dropped below the required standard, rather than the whole module again.
Can a certificate be used outside the platform?
Yes. Consultants receive a uniquely referenced, downloadable PDF certificate on completion, which can also be used externally as a business development tool with clients and prospects.
Does the Academy track whether training actually improves performance?
Yes. The platform tracks post-training job outcomes across the next 5, 10, and 15 reviews, so managers can see real score improvement and any impact on fill rates, rather than assuming training has worked.
What can managers see once consultants start training?
Manager dashboards show modules in progress, quiz results, certifications, and upcoming recertifications across the whole team in one place, replacing spreadsheets and attendance sheets.
Is the Academy separate from Candidate & Client Feedback?
The Academy is built directly on the same verified candidate and client feedback data the platform already collects. Training modules are aligned to where each consultant's actual scores fall short, so the two work together rather than as separate, disconnected systems.
How does the Academy compare to generic recruitment training?
Generic and in-house training is usually delivered evenly to a whole team on a fixed schedule, with little structured way to confirm it changed real performance. The Academy builds its curriculum from each consultant's own verified scores and tracks outcomes afterwards. A full breakdown is available on the Academy vs Traditional Training comparison page.
Wondering how this compares to the training you run today? See exactly how a data-linked certification programme differs from a generic course calendar or in-house training day.