Most agencies track revenue. We track what drives it.

Identify what’s improving or damaging your fill rates, recruiter performance and client relationships across every stage of the hiring process.

Candidate & Client Experience

Evidence the strength of your candidate and client relationships throughout the hiring process and post-placement.

Identify where trust builds, drops and impacts placements.

Hiring Process Analysis

Turn your hiring process into measurable operational evidence.  Stop relying on instinct.

Start evidencing what’s working and what isn’t.

Evidence Based Improvement

Identify which behaviours are improving or damaging performance.

Small changes in the process lead to better outcomes.

WHAT DRIVES HIGHER FILL RATES

Fill Rate - Relationship lead

70-75%

Avg. Industry

 Fill Rate

30-35%

Usual Agency KPI's

  • CV's Sent
  • Interviews
  • Offers

What we measure

  • Relationship Strength
  • Hiring Process Gaps
  • Fill Rate Drivers

Join our happy clients

what our clients have to say

Integration Partners

Latest Blogs

By Justin Hillier May 15, 2026
The Recruitment Industry Is Quietly Moving Toward Performance Transparency
By Justin Hillier May 15, 2026
Recruitment Reviews Often Measure Emotion, Not Process Quality
By Justin Hillier May 15, 2026
Your Best Recruiters Already Know What Good Looks Like. Your Business Probably Doesn’t!
By Aisling Corbett May 15, 2026
Most Recruitment Agencies Are Measuring The Wrong Things
By Justin Hillier May 15, 2026
Recruitment Agencies Are Becoming Easier To Replace
By Justin Hillier May 15, 2026
Recruitment Training Should Improve Performance. Can You Actually Prove It?
By Justin Hillier May 15, 2026
Recruitment Agencies Have A Visibility Problem
By Justin Hillier May 15, 2026
Most Agencies Only Measure Outcomes. That’s The Problem
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I think for us, Recruiter Insider is probably the best investment that we've made. I feel like it's helped us in so many different areas of the business.

Kirsty Chan 

Divisional Director - Business Support - KC Group

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