About SustainAbility

As a progressive Tech and Accounting recruitment agency, our focus has always been on quality not quantity. By fostering strategic relationships to understand our clients’ and candidates’ exact needs and priorities, we can provide an unrivalled level of service.

For our clients, this means delivering the very best permanent, contract or temporary talent. For our candidates, this means finding you the perfect accounting or tech job that will enable you to fulfil your potential.

The Challenge

We had some specific feedback from a client in May that identified a couple of key areas where we can improve our service and the consultant that was working with them can improve their skills and the relationship as well.

The relationship was new, and obviously given the feedback we had received, needed some immediate attention.

The Solution

We had some specific feedback from a client in May that identified a couple of key areas where we can improve our service and the consultant that was working with them can improve their skills and the relationship as well.

The relationship was new, and obviously given the feedback we had received, needed some immediate attention.

The Outcome

After discussions with the client we were able to identify a couple of areas of improvement and to date have successfully made 10 placements.

If we were to just consider these 10 roles and what our investment was in Recruiter Insider only a few months earlier, our ROI currently stands at 2,705% in just 7 months.

Recruiter Insider Feature

Our detailed Hiring Manager feedback provided SustainAbility with the Real Insights they needed to make a Real Impact.

Martin O'Donnell - Director

We joined Recruiter Insider in February 2020 to help us gain a better insight into how our candidates and clients felt about our service. That feedback has proved to be invaluable

Sustainability

We joined Recruiter Insider in February 2020 to help us gain a better insight into how our candidates and clients felt about our service. That feedback has proved to be invaluable

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Firesoft People

Recruiter Insider has been an amazing platform that has ensured that we are continually measuring and improving our customer service levels for both our clients and candidates.

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Quay Appointments

Once I saw the demo of the system it was a no brainer. It was super easy to implement with Bullhorn and everything is automated. It was seamless to partner with Justin and the R.I. team.

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REO Group

Recruiter Insider has been the step change for us in becoming more customer-centric. We value the customer journey and R.I. provided us the platform to listen to the customer every step of the way. We have been measuring our performance since R.I. hit the shelves last year and we love the platform. It provides us with the mirror to reflect and grow.

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