Quay Appointments & Recruiter Insider

3 Years using Recruiter Insider, 11 consultants, 1,500+ reviews, 700+ testimonials, Candidate Experience Experts

What made you decide to partner with R.I. in the beginning?

Once I saw the demo of the system it was a no brainer. It was super easy to implement with Bullhorn and everything is automated.  It was seamless to partner with Justin and the R.I. team.

What impact has it had on your business over the years?

It has heightened our awareness of our recruitment service through the eyes of our candidates & clients. You don't know what you don't know, so it has been priceless.

Have you seen a change in your consultants since R.I. was implemented?

Yes, consultants have more of a conscious focus on providing great recruitment service. Our R.I results, the awards that we have won and the data backs this up.

How do you use the data internally?

We share the success stories and encourage more while identifying the data of where we could do better.  It's a great learning tool and keeps us accountable to our actions.

Do you have any recent success stories of how the data has impacted your business?

We recently shared with a client of how their interview process was viewed by candidates. The client was pleased to see the feedback as they weren't aware.  It has now lead to a more focused approach and on keeping their feedback scores high to ensure the best opportunity for success.

How have your consultants taken to the platform?

Like a duck to water. It's seamless how it works within our Bullhorn system. The feedback from their candidates & clients reinforces what the consultants do well.  They love it.

Sustainability

We joined Recruiter Insider in February 2020 to help us gain a better insight into how our candidates and clients felt about our service. That feedback has proved to be invaluable

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Firesoft People

Recruiter Insider has been an amazing platform that has ensured that we are continually measuring and improving our customer service levels for both our clients and candidates.

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Quay Appointments

Once I saw the demo of the system it was a no brainer. It was super easy to implement with Bullhorn and everything is automated. It was seamless to partner with Justin and the R.I. team.

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REO Group

Recruiter Insider has been the step change for us in becoming more customer-centric. We value the customer journey and R.I. provided us the platform to listen to the customer every step of the way. We have been measuring our performance since R.I. hit the shelves last year and we love the platform. It provides us with the mirror to reflect and grow.

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