What clients and industry experts say 

about Recruiter Insider

Sinead Connolly


Lotus People

Lotus People were early adopters of Recruiter Insider - it spoke to our values as a tool that could actually give us real time feedback from clients and candidates.

At Lotus we care so much about the client and candidate experience - having the ability to track feedback, support our consultants with development areas and collect testimonials through Recruiter Insider has been fantastic. 

It's an easy tool, they are super responsive and it easily integrates with JobAdder - I highly recommend it for any agency who values and cares about their candidate and client experience.

Stella Petrou Concha


Reo Group

Recruiter Insider has been the step change for us in becoming more customer-centric. We value the customer journey and R.I. provided us the platform to listen to the customer every step of the way. We have been measuring our performance since R.I. hit the shelves last year and we love the platform. It provides us with the mirror to reflect and grow. 

Ross Clennett

High Performance Recruitment Coach

Grant Beggs

Managing Director

Prestige Staffing

Simon Greening

Former Regional Director APAC


I truly believe Recruiter Insider is the most exciting technology platform in the sector.

I can't think of anything else that requires so little effort to use but enables an agency to get a better grasp on it's people, customers and candidates so quickly and deliver real time actionable insights.

Sarah McCandless


Enterprise IT Resources

With customer service and quality our priority, Recruiter Insider has helped Enterprise I.T Resources better understand how our clients and candidates value the experiences and service we provide.  It has delivered valuable insights into our customer's service journey and helped us focus on what to improve. 

Lynne Jonhston

Managing Diretor

Mayday Recruitment

When I first heard of the R.I. platform I knew instantly it was something that aligned with MAYDAY’s care factor ethos.  Since implementing RI I’ve seen our consultants elevate their conversations to the next level of candidate and client care.  They are conscious of the customer experience in every interaction and stage of the recruitment process and this has been reflected in high scores, increasing response rates and amazing testimonials – the data doesn’t lie!

James Purtell

Managing Director

Cox Purtell Staffing

Recruiter Insider is the industry’s best ‘customer service’ benchmarking platform. It is proving to be an invaluable tool on many levels including internal morale, external marketing and professional development for the team.

Ryan Delon



This is genuinely something that all recruitment agencies need to add to their recruitment stack. It's a true hand in glove integration providing actionable insights & feedback from our most important stakeholders, our candidates and clients. I highly recommend adopting this platform!

Grant Beggs


Prestige Staffing

I was using SenseHQ but 

switched to Recruiter Insider.

It's an easy, automatic and great development tool.

James Harman​


Snap Talent

It was a no brainer for me.

Iain MacGibbon

Managing Director

Farrow Jamieson

Easy, automatic and provides learning points for consultants

Ross Clennett

High Performance Coach

Recruiter Insider has the capability to deliver a significant and rapid productivity improvement when the insights on  individuals and teams are acted upon.



Melbourne, Victoria, Australia

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