AWF Madison joins Recruiter Insider
Recruiter Insider has recently gone live with Absolute IT, who are part of the AWF Madison Group –, the largest recruitment company in New Zealand. Recruiter Insider was chosen following a thorough review and assessment process.
By October 2020, Recruiter Insider will be utilised by both Absolute IT and sister company Madison Recruitment, to measure and identify areas for improvement across the candidate and client experience, and further help promote their commitment to excellent customer service.
"The candidate and client experience is critically important to us, so when we found out about Recruiter Insider we were very excited. The platform will provide us with an in-depth view of many of our consultants’ key areas of focus, helping us to grow their capabilities and improve the candidate and client experience at the same time” says Kerrie Gregory, National Business Improvement Manager for AWF Madison.
Gregory adds, “ With a direct integration into our new CRM, Recruiter Insider will provide us with real-time feedback that has the power to positively impact the service we provide to our candidates and clients, and improve our consultants, it will provide our leaders with incredibly useful insights as well.”
Founder and CEO of Recruiter Insider, Justin Hillier, said, "We are extremely excited to be working with Absolute IT and Madison, to help them measure, improve and provide an exceptional experience to all of their candidates and clients. Improvement and innovation are at the heart of what we do at Recruiter Insider, and their values align perfectly to this. From the moment we started talking, there were clear synergies.”
Recruiter Insider helps in-house recruitment teams and agency recruiters collect relevant feedback, enabling them to raise the capability of their hiring teams and improve performance outcomes based on intelligent data.